Comments on United Airlines and Mileage Plus

In: smp

28 Feb 2005

On January 31, I went on a rampage about United and Mileage Plus. On Feb 25, Lessig posted that he flew his 1 Millionth mile on United, with no recognition.

Today, Johnnie Moore and Jon Strande weigh in on the same topic.

I am flying United on Wednesday and Friday. I used to be excited about travelling on United. Then I flew Alaska Airlines last week. United, you need to re-invigorate your brand, your company, and your staff.

Make me want to fly United again.

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About this blog

Stephen Pierzchala is one of a cadre of crazy Canucks living in the United States. A 10-year veteran of the Web performance field, Stephen also writes on topics as diverse as branding and reputation, bipolar, and Web technologies.

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