Web Performance, Branding, and Social Media
In the end, it’s all about performance. And when times get hard and budgets get tight, performance should be high on the list of online businesses.
The issue that I see when I work with online firms is that the first item to be on the chopping block is the performance budget. Performance appears to be [...]
In: Commentary| The Web| Web Performance| Work| business
5 Jan 2009Measure what is measurable, and make measurable what is not so.
Galileo Galilei
The greatest challenge facing companies today is not finding ways to measure performance. The key issue is one of understanding what should be measured and validating that there is agreement on what the purpose of the measurement is.
Organizations are complex. And with complexity arises [...]
Modern Business and the Culture of Assurance
In: Commentary| business
19 Mar 2009I often wonder how much business is lost but the levels of assurance that exist within modern companies.
As information passes through and upward through a company, it is filtered, shaped, refined down to the one salient decision point that all the executives can then discuss. The concern that I have is whether the devolution of [...]