Web Performance, Branding, and Social Media
In: Internet| Web Performance| Web analytics| WebPerformance.Org| analytics| performance index| search
20 Mar 2009About four years ago, I published/posted a number of indices related to GrabPERF data. This is a re-launch of that, starting with the GrabPERF Search Performance Index.
The methodology of the Search Performance Index is straightforward: A number of key search providers are selected and HTTP GET requests are sent that directly pull the results page [...]
In: Browsers| Internet| Web Performance| Web analytics| WebPerformance.Org
17 Mar 2009For a number of years, I have owned three very popular domain names: WebPerformance.org, WebCaching.org, and WebCompression.org. Last night, after many days of consideration, I stopped pointing them at their own distinct Web space and pointed them at this blog.
This is not a bad or evil thing, considering that for at least 18 months, the [...]
In: The Web| Web Performance| Web performance concepts| WebPerformance.Org
14 Jan 2009Over the space of two years I have created a series of posts that explore the analytical and statistical concepts that compose the foundation of a solid Web performance strategy.
These mark my attempt to move from a purely technical analysis of providing a solution to the problem at hand. These posts move my approach to [...]
In the Customer Generation and Customer Retention articles of this series, the focus was on Web performance measurements designed to serve an audience outside of your organization. Starting with Business Operations, the focus shifts toward the use of Web performance measurements inside your organization.
Why Business Operations?
When I was initially developing these ideas with my colleague [...]
In the first part of this series, using Web performance measurements to generate new customers was the topic. This article focuses on using the same data to keep the customers you have, and make them believe in the value of your service.
Proving the Point
Getting a customer is the exciting and glamorous work. Resources are often [...]
Why GrabPERF?
About four years ago, I had a bright idea that I would like to learn more about how to build and scale a small Web performance measurement platform. I’ve worked in the Web performance industry for nearly a decade now, and this was an experimental platform for me to examine and encounter many of [...]
Introduction to the Series
This is the first of a four-part series focusing on the reasons why companies measure their Web performance. This perspective is substantially different than ones posited by others in the field as they focus on the meat and potatoes reasons, rather than the sometimes more difficult to imagine future effects that measurement [...]
The GrabPERF Black Friday Dashboard is done for another year and there were two performance victims that suffered the most at the hands of the onslaught of bargain-hunters in the area of Web performance.
Some caveats that I need to mention about the GrabPERF measurement methodology.
Only the base HTML file of each site is measured.
Only the [...]
Methodology Before Measurement
In: Commentary| The Web| Web Performance| Work| business
5 Jan 2009Measure what is measurable, and make measurable what is not so.
Galileo Galilei
The greatest challenge facing companies today is not finding ways to measure performance. The key issue is one of understanding what should be measured and validating that there is agreement on what the purpose of the measurement is.
Organizations are complex. And with complexity arises [...]