Posts Tagged ‘Performance management

Every so often, you wake up and realize that the world has changed around you. Or, to say it better, your view of the world has changed so profoundly, but also so subtly and slowly that it is imperceptible unless you take the time to look back at where you came from. Six years ago, [...]

In the Customer Generation and Customer Retention articles of this series, the focus was on Web performance measurements designed to serve an audience outside of your organization. Starting with Business Operations, the focus shifts toward the use of Web performance measurements inside your organization. Why Business Operations? When I was initially developing these ideas with [...]


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Stephen Pierzchala is one of a 10-year veteran of the Web performance field who also writes on topics that interest his non-linear world-view.

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stephen@pierzchala.com

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