Web Performance, Branding, and Social Media
In: The Web| Web Performance| WebPerformance.Org| branding| reputation
10 Oct 2008Yesterday in the Fast Company Live Fail Whale session [mention on Scoble's blog here], Paul Bucheit of FriendFeed jokingly said that his company’s external alerting mechanism was Louis Gray.
I cringed when I read that, as the last people who should be letting you know you have an issue are your visitors or customers. I know [...]