Posts Tagged ‘metrics

In writing the last post, I was thinking about what factors go into making the Web performance of a site "excellent". What defines in the minds of the sites users/customers/visitors/critics/competitors that the performance of a Web site is excellent?
These are usually judged by the standard factors:

Usability
Responsiveness
Availability
Traffic
Reliability
Security
Clarity

But within the company itself, how is the performance of [...]

Service Level Agreements (SLAs) appear to finally be maturing in the realm of Web performance. Both of the Web performance companies that I have worked for have understood their importance, but convincing the market of the importance of these metrics has been a challenge up until recently.
In the bandwidth and networking industries, SLAs have been [...]


About this blog

Stephen Pierzchala is one of a 10-year veteran of the Web performance field who also writes on topics that interest his non-linear world-view.

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stephen@pierzchala.com

+1 (508) 410-3865