Web Performance, Branding, and Social Media
In: Gutter Helmet
24 Aug 2009For those who have been following our experiences with Gutter Helmet over the last five years (collected articles here), it’s time for an update.
About three weeks ago, we were contacted by the regional Gutter Helmet franchisee for New England, trying to find out what they could do to make us happy.
Why would they do this?
Well, [...]
Flying back from SFO after a long and frustrating week introduced me to a new rule that UAL gate staff have been asked to start enforcing. Apparently, my Premier status, which I realize is the lowest of the frequent-flyer levels, means even less now than it did in the past.
Over my career, I had settled [...]
In: Gutter Helmet
22 Aug 2008So, in my second rant of the day, I am falling back to my favourite target of tension: Gutter Helmet. This long-running saga in one that I wish I had never been involved in, and in 20/20 hindsight, I wish that I had just chosen to go with standard gutters, rather than some gadgety gimmick [...]
In: RANTING
12 May 2007I actually upgraded my phone through T-Mobile about a month ago, and it was a mistake. I went with the Free upgrade (mistake number one) and chose the Samsung SGH-T619.
It’s a piece of crap. I guess I should have known that when I chose the free upgrade.
My biggest complaint: it won’t send text messages. That’s [...]
In: Life
12 Jun 2006So, I called United today to see if there were any special procedures I had to follow when we arrived at Logan on June 26, as Ms. Wiggles is going to Canada with us.
Turns out that they had completely screwed up our flights. And hadn’t bothered to inform us that they had changed the flights.
So, [...]
In: Gutter Helmet| Life| RANTING
26 Oct 2005Ok, finally got some action from the people at the Customer Service Centre for Gutter Helmet towards helping us fix the final drip between the house and the gutter. This drip is, of course, right over the back door and targets anyone leaving the house when its raining.
The Customer Service Centre was having some trouble [...]
In: Gutter Helmet
19 Oct 2005Hey everybody! Looks like someone else had a bad experience with a Gutter Helmet installer. [here]
Berry was dismayed to discover that his $3,500 gutter-protection system appeared to be inviting one of the very maintenance nightmares it was supposed to protect against: roof rot. Two leaks sprang up after the pricey helmets had been installed, he [...]
In: Gutter Helmet
19 Oct 2005The update on my Gutter Helmet posts (1 and 2) is that there is no update.
We received a phone call from a local Gutter Helmet rep about 2 weeks ago. He spoke to Samantha who, outlined some of our concerns and issues. I then called and left him a message last week, re-iterating these same [...]
In: smp
6 Jun 2005Rumour over at Techdirt is that United Airlines is going to offer very pricey WiFi to their passengers. [here]
Scoble tells us that SAS offers this service for $30. On a flight to Europe or to the West Coast, $30 for connected WiFi is a very good deal.
However, Scoble also points out the other problem: power.
United [...]
In: smp
22 Mar 2005Seth Godin pointed this out. [here]
They will probably start legal action against me for posting this.