Posts Tagged ‘customer experience’

Effective Web Performance: The Culture of Performance

In: Effective Web Performance| Internet| Technology| Web Performance| Web analytics| WebPerformance.Org| analytics

17 Aug 2009

A quote from Avinash Kaushik (Occam’s Razor and @avinashkaushik) to start this post.
I have a 10/90 rule . If your budget is $100 then spend $10 on tools and professional services to implement them, and spend $90 on hiring people to analyze data you collect on your website.
The web is quite complex, you are going [...]

Web Performance: On the edge of performance

In: GrabPERF| Internet| The Web| Web Performance| Web analytics| analytics| smp

10 Aug 2009

A decade of working in the Web performance industry can leave one with the idea that no matter how good a site is, there is always the opportunity to be better, be faster. However, I am beginning to believe, just from my personal experience on the Internet, that speed has reached its peak with the [...]

Gutter Helmet and the Hangovers of Customer Experience

In: Gutter Helmet

9 Aug 2008

Nearly three years ago, I launched into a tirade on my experience with the installation of the Gutter Helmet system (no link; no link is deserved).
The initial post in this thread is still the single most visited post I have ever written. Years of Web performance, social commentary, political debate, and personal debacles in my [...]


About this blog

Stephen Pierzchala is one of a 10-year veteran of the Web performance field who also writes on topics that interest his non-linear world-view.

Contact

stephen@pierzchala.com

+1 (508) 410-3865

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