Posts Tagged ‘Customer experience management

A quote from Avinash Kaushik (Occam’s Razor and @avinashkaushik) to start this post.
I have a 10/90 rule . If your budget is $100 then spend $10 on tools and professional services to implement them, and spend $90 on hiring people to analyze data you collect on your website.
The web is quite complex, you are going [...]

A decade of working in the Web performance industry can leave one with the idea that no matter how good a site is, there is always the opportunity to be better, be faster. However, I am beginning to believe, just from my personal experience on the Internet, that speed has reached its peak with the [...]


About this blog

Stephen Pierzchala is one of a 10-year veteran of the Web performance field who also writes on topics that interest his non-linear world-view.

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stephen@pierzchala.com

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