Ken Burns’ tale of the US National Parks reminds me of a heritage that I have, for most of my life, taken for granted. It was in another country, but it is a heritage that I have assumed will always be there.

I grew up amongst the Canadian Rocky Mountain Parks. Dead center amongst them you might say. Within two hours drive, there were five spectacular parks – Yoho, Banff, Jasper, Kootenay, Glacier, and Mt. Revelstoke.

All of these parks played a part in my childhood, adolescence, and young adult life. It has been nearly 20 years since I spent any time in these parks, but the experience I had there have shaped how I see the world around me. But only now can I really appreciate what these parks mean to us all, in all places.

The parks are a powerful reminder of the transitory effect that man has. Each of them contains some amount of ruins as a visible reminder of man’s failed attempts to exploit and tame the parks. The carcasses of hotels, remains of viaducts, the skeletons of towns litter these refuges.

A part of that failed heritage is something I carry with me, as I am descended from one of the last group permanent residents of an industrial town in a Canadian National Park, as my grandfather lived for a time in the now abandoned town of Bankhead Alberta. My family took me to this place as a child and told me that ‘Grandpa lived here’, a concept I could not understand, as I was in a National Park, wasn’t I? I had no idea of the conflict over what it meant to be a Canadian National Park at the time, as I saw them as the refuges and preserves they had become.

Growing up amongst these special places has left with a certain jaded perspective on beauty in the world. Yosemite does not awe the way it does others, as I was raised surrounded by beauty comparable to Yosemite, and perhaps exceeding it. But now I give my unrestrained thanks to those who made the effort to preserve, protect, and conserve these places.

Within the gently protective walls of the Canadian Mountain Parks, I have seen the sublime and the ridiculous. The commercial and the ethereal. Untouched wilderness and unabashed capitalism. And despite protests on both sides, it is clear that they work together, for without the treasure and largesse of one type of visitor, the other would not have a place to go.

Banff is the greatest eyesore amongst those who see the parks as the preserve of untrammeled wilderness. However, if Banff had not existed, the desire and initiative needed to protect the other four parks would not have gained ground. So a commercial pit keeps the wilderness protected, a balance that we can accept in a day of far greater compromises.

So though the idea of a National Park may have been originated in the US, Canada has done well to develop the idea on its own terms. Only now that I am many thousands of miles removed from them, can I appreciate what they have done to to shape me. These memories leave me breathless in the realization of the great privilege I have taken for granted for all of these years.

I will have been in the US for a decade as of July 27 2009. The first move saw me take my family 1,000 miles south to the Bay Area and then 3,500 miles east to the Boston area.

When I left Canada, I always assumed that my stay in the Excited States would be short. I was in the country to learn, grow, take advantage of the experience that the giant next door would give me. Then we would return to Canada and settle into a quiet life.

Ten years on, I have a Green Card (don’t ask about that nightmare) and when I come home to Canada, I realize how far I have wandered from the country that I still refer to as home.

Add to that the fact that most of the visits we make are to one of the fastest growing and most expensive cities in the country and every trip out to places I once knew brings ‘Where the hell did that come from?’ moments.

I wax nostalgic for this place, this city near the mountains, surrounded by the sea. It is the city of my young adult life, where I learned the skills I needed to get on in life; where I met my wife; where I felt at home.

What a difference ten years makes. We have placed our roots in another place, a very different place. A place that couldn’t be more different than here.

I joke that I am legally prevented from voting in two countries. As a transplant I will never be completely at home in the place where I live. The country of my birth is an interesting and lovely place, a stranger that I rediscover a little bit on every visit.

When we travel back to the country of my birth, I realize that the move to the US saved me, saved from being trapped by narrow goals and shortened horizons. But the move came with a price.

As someone who lives with a gardener, I know the value of a plant in the right place. Often you don’t discover that a plant is in the wrong spot until you have had it for a few years. Then, one season, you transplant it, and, with some more sun and a little more water, it blossoms, it thrives.

The gardener who does that is always pleased with the results, but is frustrated by the time lost by having a wonderful plant fight for life, wasting its its energy and effort to survive rather than to thrive.

To thrive, I had to leave. But I left a piece of me behind.

The call came this morning.

It really wasn’t unexpected. Whenever I get one of those rare calls from my mother, I half expected the reason was to tell me that he had passed. It’s that aching feeling of tension that the ringing phone was going to tell me that he was gone.

My grandfather and I were from very different worlds. He spent too much of his life underground. His knees, shoulders, hearing all showed that.

His world was experienced through the muscles, the bones. His world was wrenched from the earth, shaped by his hands, pulled from the grime of machines. It was a world of men, a world that is as incomprehensible to me as mine was to him.

I knew he was a ladies man. You know the one: Dashing, attractive with a strong temper and a brooding, unpredictable temperament. The man of mystery that all ladies ask about.

He was faithful to one woman, my grandmother, until the day she died. Their relationship was a war between personalities, that explosive combination of friction and passion that made it one of the strongest bonds I have ever seen.

He mourned her until the day he died. Whenever I visited, the discussion eventually drifted around to his Nettie. That distant look came over his failing blue eyes, the panorama of memory clearly playing on his face.

My grandfather and I shared one thing: The powerful mood swings that were fueled by the same catastrophic failure of our brains to handle the world in a reasonable way.

I found peace through medication. Grandpa started with the numbing power of rye to help take the edge of his mental anguish. And when he was forced to make a choice between the drink and his life, he chose his life and left the drink behind.

He took the restless energy that drove him to drink and channeled it into the furniture he restored.

People from far and wide brought him pieces that were lost, beaten, destroyed. In his hands, their inner beauty was exposed.

Each piece of furniture was a piece of his life that he was atoning for. A mistake that he was trying to repair. A memory he was sharing. Those memories are scattered now, among family, friends, strangers. And with each memory shared, he ensured that he would live on.

His best gift to me was to help me realize that the mistakes of youth can be restored, repaired, but memory reminds us that they can never be undone.

I miss you grandpa. Travel in peace.

William A. Kinnear – 1919-2009.

Budgets are shrinking. Resources are tight or shrinking. In a recent post, I discussed how ideas that I had been a proponent of for 2-3 years suddenly became extremely valuable to companies during the downturn of 2001-2003.

This downturn is a different beast. This means that you will need more than basic technical smarts to get through. To survive in the world of e-commerce for the next 18 months, here are some strategies you should take to heart.

• Clean up the cruft. Development and infrastructure changes are going to slow during the downturn – accept this. So do a code audit. Make sure that your applications aren’t calling files that no longer exist. Get rid of (backup and archive or Sarbanes-Oxley will bite your butt) old directories or application code that is no longer supported or maintained. In other words, do your Spring cleaning.

• Take care of the annoyances. In the rush to get code out or fix issues, little things that could help your site are often overlooked. Take the time now to optimize your images, minify your JS files, ensure your CSS files only contain styles that you use. Tune your SQL queries. Optimize your app code. All those things that got lost in the rush to get stuff out the door. As Microsoft and Apple have realized, people want performance, not more features.

• Make your site Browser Neutral. I work for a firm that allows me to view various sites with different OS/browser combinations easily and recommend to clients that they do the same. I hang my head when I look at my own blog and realize that it is not Browser Neutral. Take some time to investigate to how to eliminate this frustrating annoyance that makes people cranky and doubt your technical savvy.

• Get to know your visitors/customers. Unlike a ‘real’ store, you can’t step out onto the floor and talk to customers. But you can do this far more easily in today’s world than ever before. In the past, visitor analytics would have been the extent to which a company would have gone to determine information about their visitors/customers. Today, Twitter, Facebook, and all other manner of social sites make listening and talking to customers much easier. Just remember to be real.

• Get to know the people you work with. Just like getting to know your visitors/customers, you need to spend some time getting to know people in your organization. I know this sounds like manager-speak, but if you have contacts in Finance, Product Management, Operations, Admin, you are more likely to be able to more effectively due your job. If you understand the ebb and flow and stresses that are going on outside your little enclosed silo, you can place things in a larger perspective. While social-networking may work here, be careful to back it up with face-to-face contact.

• Get to know people! I made a number of contacts in the last downturn by taking my key interests (Web compression, Web caching) and turning them into sites, published articles, and one failed conference appearance (contact me if you want to hear more). Over the years these contacts have had me comment on their posts, edit their books, and keep them up-to-date on where I think the latest trends are headed. Going into this downturn, I have a whole group of new contacts that I am building on to do the same things. People aren’t bad, they’re just misunderstood.

• Read the fine business plan. I know these things are evil. They are in horrible management-speak. So don’t read it that way: Active read it. Make notes in the columns. Turn it into a MindMap (that’s what I did this year). Extract the meaning of what the goals of the business are and how the Web site fits into it. If you understand what the rest of the business is doing and what their challenges are, your problems will have context!

• Know what the next big thing is. While the objective of the organization in a downturn is to try and be more efficient with fewer resources, remember that you have to take time (whatever you have left) to know what’s coming next that could affect your Web site. Read the tech news. Understand the fundamentals that are driving the latest ideas. Keep on top of security. Sometimes a side-project that uses a technology that is new can become a bigger part of your site when resources free up.

I know these are general, but when this downturn started, I looked back on what worked for me during the last downturn. These are a few of the things that got me through, kept me busy, and helped me make an impact on the company and industry I am in.

These things also don’t hurt your reputation, as you become known as someone who understands the industry, the business, and the customers.

Flying back from SFO after a long and frustrating week introduced me to a new rule that UAL gate staff have been asked to start enforcing. Apparently, my Premier status, which I realize is the lowest of the frequent-flyer levels, means even less now than it did in the past.

Over my career, I had settled on UAL as my carrier of choice. Flying out of SFO for the first 4.5 years in the US meant that UAL was the primary choice to get anywhere. After a while, I became a devoted UAL fan when I realized that in this day of limited overhead bin room having Premier status got you the vaunted 1 on your boarding pass.

I could accept that First-Class and 1K flyers got to board ahead of me – hell, they’re on a first-name basis with most of the flight crews. This didn’t bother me because I knew that I got to board next.

Friday, that changed.

Apparently, the rule is that Premier Executive now rates between the Red Doormat Club and the Premier status flyers.

I have commented in the past about how people who travel a great deal assume too much from their airline frequent-flyer plans. I do not want to become one of these people. All I ask is that this single privilege I had grown accustomed to having be re-instated. I know my travel money doesn’t have a huge effect on your bottom-line, but I stuck with you through thick and thin.

But now this is a really thick move, and my patience has grown thin.

It’s November 14 2008. Charles Windsor is 60 today.
Forty – Oh yeah?

Have I mentioned that Greg House is one of my mentors?

more lol celebs!

This is the year I turn 40. As a result, I am looking back upon my life, my career, and trying to determine what I do best. If I could make my life into an elevator pitch, what would it be?

I decided to take what I do right now and see how low I could take it. What does my career boil down to?

It came down to three simple words: Educate, Guide, and Solve.

Each of these describes a facet of my career that provides a profound sense of personal satisfaction. Each of these is unique in that they give me the chance to share what I know with others, while still gaining new experiences in the process.

These three things are simultaneously selfish and selfless. I believe that in order to have a successful, productive, and fulfilling career, these three things need to serve as the foundation of everything I do.

Educate

I work in a small community of Web performance analysts. I have spent years training myself to see the world through the eyes of a Web site and how it presents to the outside world. As I taught myself to see the world this way, I was asked to share what I knew with others.

At first I did this through technical support and a training course I helped develop. Then I moved into consulting. I began to blog and comment on Web performance.

I needed to share what I knew with others, because it is meaningless to hoard all of your knowledge. While I am paid well as a consultant, it is also important that as many people as possible learn from me; and that doesn’t always need to sold to the highest bidder.

Guide

While some may say that there is no difference between Guide and Educate, I see a profound chasm between the two.

We have all been educated at some point. We have sat through classes and lectures and labs that convey information to us, and have provided the foundation for what we know.

But we have also encountered people who have shown us how to step beyond the information. They place the information that they are giving us in a larger context, allow us to see problems as a component of the whole.

That is what I strive to do. Not only do I want to give people the functional tools they need to interpret the data, I want them to then take that data and see the patterns in the data. I work closely with colleagues and customers, helping them see the patterns, understand how they tie to the things I say everyday, and then be able to solve this type of problem on their own the next time.

A guide is only useful when the path is not known. Once I have showed someone the path, I can return to my place, in the knowledge that they are as experienced on the path as I am.

Solve

Once you have shown someone what the data can do, how to see the patterns, it is critical that they have an understand how to take that pattern and change it for the better. Seeing a pattern and understanding its cause are only the beginning.

I can share my experiences, share how others have solved problems similar to this one, help them fix the problem.

And then be able to show that the problem is solved. An unmeasured, yet resolved problem, is meaningless.

Summary

This is the skeletal description of what I want to achieve in my career. I could expand these topics for a lot longer, but the question I propose is: What three concepts can you boil your career down to?

The title is a deliberate misspelling. An event in the last two weeks has got me thinking about EWaste, and the way it is treated in the US, and likely the entire developed world.

About two weeks ago, #1 son told my wife to “STOP THE CAR!” as they were driving down the road near our house. Thinking he was mad, she did. #1 son leaped out and returned to the car with an HP Pavilion Desktop, in the vain hope that it could replace his current dinosaur computer.

This morning, I completed the configuration process by adding a wireless network card to this machine and they are now up and running with a computer from 2006-07, rather than the one they had been on up until then, which was from 1999 (seriously).

This leaves me to wonder why someone would dispose of a machine that is still perfectly functional. A machine that could have been donated to anyone of a number of causes to help those far less fortunate than we are.

I may complain incessantly about my lack of a MacBook ($|Pro|Air), but in the area of technology, I am well off. I have an excellent pair of servers that host my sites. Have a number of older machines in my basement to serve a variety of purposes, including development. I have my personal laptop and a very powerful work-provided laptop. And my wife has the most powerful machine in the house, to get e-mail and cruise Craigslist.

We are not computer-challenged. Yet, I do not take the disposal of any of this technology lightly. If I do dispose of technology, it goes into the city garbage ONLY on hazardous waste days. If I can, I give the machines to organizations who can use even a very old machine.

The processing of EWaste is a shameful burden that the wealthy of the world impose and throw down to the down-trodden. We pass along the poisons to those who are least able to say no, without a second thought.

To find and reincarnate a computer on the street is the act of a truly geeky family. To have thrown the computer to the curb in the first place is a sign of the shameful ignorance in our society for what is done with EWaste.

Are you being a responsible computer owner, as a person or a corporation?

Ok, all I have to say is: If you do not have the Wordpress Automatic Upgrade plugin, go get it. The update took all of 30 seconds.

Thanks to the authors of that extremely useful piece of code.