Newest Industry
Web Performance, Branding, and Social Media
T-Mobile: Redemption is yours
In: Technology
22 May 2007Last night, I spent over an hour on the phone with three very friendly and helpful T-Mobile tech support representatives, and guess what? The troublesome Samsung T619 I slammed a couple of weeks ago is now able to send and receive text messages.
I was impressed with the efficiency of the T-Mobile team, and the Tier 2 team I ended up with was thorough. It took two Over-the-air updates to fix the phone, but it’s done and I’m happy.
Can’t take back the bad comment, but hope I can counter it with some good words.
Tags: T-Mobile, TMobile, Samsung T619, SGH-T619, Samsung
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About this blog
Stephen Pierzchala is one of a cadre of crazy Canucks living in the United States. A 10-year veteran of the Web performance field, Stephen also writes on topics as diverse as branding and reputation, bipolar, and Web technologies.
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