Gutter Helmet: An Update
The update on my Gutter Helmet posts (1 and 2) is that there is no update.
We received a phone call from a local Gutter Helmet rep about 2 weeks ago. He spoke to Samantha who, outlined some of our concerns and issues. I then called and left him a message last week, re-iterating these same concerns, and noting that there was still a leak between the new roof and the new gutters which needed to be fixed by flashing.
Nothing. No response. Silence.
I know it’s Gutter Helmet’s busy season. I know this because the number of hits to my previous posts are increasing.
Maybe some customers are experiencing better installations; I hope so. All I can do is continue to recount my experience to you.
Technorati: Gutter Helmet, gutters, contractors, customer service
IceRocket: Gutter Helmet, gutters, contractors, customer service
I had Gutter Helmet recently installed and the guys were GREAT! It sounds like a mgmt problem and they fixed your problem…..Contractors should have references and BBB.If a dealer for Gutter Helmet has issues they wont have the dealership for long.
J.C.
January 7 2008 at 00:21
I had Gutter Helmet recently installed and the guys were GREAT! It sounds like a mgmt problem and they fixed your problem…..Contractors should have references and BBB.If a dealer for Gutter Helmet has issues they wont have the dealership for long.
J.C.
January 7 2008 at 00:21