Comments on: Why I Will Not Recommend Gutter Helmet

By: Vincent

Vincent — Thu, 12 Jan 2012 18:09:42 +0000

Do you know for sure that your walls and attic are insulated as well as possible and correctly? does your roof have an ice guard membrane along gutter lines and valleys? Lastly, do you have heat cable installed along these areas. These three solutions are what you can do to prevent ice damming, but in no way are they a 100% garauntee against ice damming. This is still an act of nature. Also, this is a leaf protection system and advertised as such not an Ice control system. Your installation company sounds bad. But the product sounds normal.

By: Stephen

Stephen — Thu, 12 Jan 2012 18:08:04 +0000

Last year, with the horrific winter, we did have an ice dam. This year we added the heat option to our Gutter Helmet. Cross your fingers…

By: Vincent

Vincent — Thu, 12 Jan 2012 18:00:31 +0000

It is a natural occurance with this type of system, icicles are simply an act of nature, when they get to large you have to knock them down, At least the ice is outside your home’s walls and attic!

By: Sharon

Sharon — Fri, 02 Dec 2011 13:44:14 +0000

Apparently you are targetting the wrong people. You hired a team that no longer worked for Gutter Helmet but represented themselves as such and there must have been a reason for that. It wasn’t the product that fialed, it was the installation by an incompetent team. I have gutter Helmet and it is the best investment I’ve ever made.

Roof pitch is key in the sytem working properly and a good team would tell you so. On part of my roof it is almost flat and I was told the helmet could not be installed because of the pitch.

The product is only as good as the workers who install it. As in any business, you have good and bad workers. It behooves anyone spending good money to ask for references to contact BEFORE proceeding.

The people who installed mine were from Dutchess County in New York. Just because it says Gutter Helmet and can be found in several locations doesn’t mean each location has reputable workers. You need employees who know and do roofing, gutters and siding for a living – not fly-by-night employees who don’t know a thing.

It’s sad to say, but it is up to the consumer to beware and check the people before hiring them. Hopefully all those who had bad experiences sued to recoup the money laid out.

By: Jodi

Jodi — Fri, 14 Oct 2011 03:57:17 +0000

jay, we are all waiting with bated breath! What is your design. I have a cabin under the trees in the mountains of Western Virginia. I desperatedly need so sort of gutter cover. But based on the reviews of Gutter Helmet, they have been deleted from my list of options. So, what do you have going? We need an alternative!

Jodi in Virginia

By: Jay Stern

Jay Stern — Tue, 02 Aug 2011 07:40:55 +0000

The rain gutters on my house fill with debris regularly. One section is rusted out and the fascia in another area is rotted as well. I’ve investigated all of the gutter designs I could find and was not satisfied with any. Either they were too expensive or they are hard to clean, or they would not protect the house. I’m not swayed by commercial designs that promise “No cleaning.” I know that can never be. So, I’ve invented my own version. I made a prototype that really seems to work well. Next, I’m going to fabricate enough to replace the section the failed behind our garage — about 40 linear feet in all. Material cost is about $1/linear foot. I’ll track installation difficulty and time. Maybe I’ll make a video that I can post on You Tube. Anyhow, by spring 2012, I ought to know if I have a winner or not. If the system performs as well as I expect, based on the prototype, I’ll consider offering it commercially to others. By the way, even though snow and ice is not a problem here in So. Cal, I believe I can handle that problem, too. Stay tuned.

By: Walter Fava

Walter Fava — Fri, 08 Jul 2011 19:51:12 +0000

I purchased Gutter Helmet for my gutters two years ago and I am also dissatisfied with the product and the company. The installation crew left screws all over my property which I complained about and never received any response. The system itself does not work. Most of the water over-runs the gutter and makes a big mess on the ground below. The material the product is constructed from is also poor quality. When I put my ladder against the roof to clean off the gutter helmet covers to maintain the surface tension needed for them to work, the ladder presses against the gutter helmet system and dents it. Water over-run is a particular problem where ever there is a seam connecting two sections together, which is approximately every 5 feet. The endcaps on the system are also not installed correctly and is not sealed to keep critters out. I would not recommend Gutter Helmet to anyone. It does keep debris from building up in my gutters, but it does not effectively manage the water flow and is not a low-maintenance product. Customer service from this company is also poor.

By: David Bootenhoff

David Bootenhoff — Thu, 23 Jun 2011 20:07:35 +0000

Your experience has nothing to do with gutter helmet as a product. Same as any trade it’s the performance of the labor. I had a drive way poured and the top poped off in a year,was it bad concrete. No it was the crew who worked it to thin. Bad labor.
I’ve been in gutter business for 30 years and can sell any product on the
Market and I assure you I’ve tried them all. If I found a product better thanGutter Helmet I’d sell it,
There is over 62 million feet of gutter helmet installed in the USA,it’s withstood the test of time and I have hundreds of satisfied customers.
You got a bad crew it happens but doesn’t keen the product is bad. Gutter Helmet dealers in the US are pro’s and if you contact the regional manager for your’s they would do what ever it takes to correct the situation. Gutter Helmet was invented 30 years ago and is in my opinion the best on the market bar none. At last count there were 65 products that say there “as good as” gutter helmet. Your complaint has nothing to do with gutter helmet you complaint is with a single gutter company

By: Erbiewan

Erbiewan — Sun, 30 Jan 2011 17:59:00 +0000

There is another problem using Gutter Helmet. If you do not have a roof of substantial pitch, the Gutter Helmet winds up not having a downward pitch to it and it essentially forms a dam where water lies instead of going over the edge and into your gutters. I wish I had never put the damned expensive stuff on my house. I live in the Pittsburgh PA area and in winter I not only get normal ice build up in my rain gutters, but I also get as much as a 2″ buildup of ice on top of the Gutter Helmet. Last winter I had considerable water damage from that buildup of ice caused by the Gutter Helmet. And to answer your logical question, I also had the traditional 4′ ice guard layer under my shingles. The Gutter Helmet caused the ice buildup to go even higher than the 4′ ice guard. Next spring that damned expensive Gutter Helmet is coming off my house.

By: Wstuhr

Wstuhr — Sat, 25 Sep 2010 23:47:00 +0000

Our Gutter Helmet gutters are clogged, and we can’t find a dealer anywhere near us. Went on email address to find a telephone number…none! Emailed to get quote for install to see what we could find out about company…they said sorry we have no dealers in your area, we will keep your number for when we get a dealer in your area. Guess you get what you paid for…should have gone with Leaf Guard.