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Went in to urgent care today — I have a sinus infection.

But I saw a new doctor, and I liked her a lot. And I figured out why.

She is a doctor. She doesn’t ACT like a doctor. My regular doctor always wears a white coat and maintains a cold, impersonal approach. The doctor I saw today was a human being, and treated me like a person.

A good rule for anyone: be yourself, not the role you think you should play (unless you are an actor).