Newest Industry
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More CRM Madness
In: RANTING
6 Apr 2005Scott Jones links to an article from Accenture that once again highlights that CRM software is not the problem, it’s the planning and expectations that revolve around CRM solutions where the the industry fails.
It’s 3 years old, but still relevant today.
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james governor
About this blog
Stephen Pierzchala is one of a cadre of crazy Canucks living in the United States. A 10-year veteran of the Web performance field, Stephen also writes on topics as diverse as branding and reputation, bipolar, and Web technologies.
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