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Evolving the Online Performance Experience

Bank Offline Again

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I use a major Northeastern US bank. Today is the second day in a row that they have effectively been unreachable through their Web interface.

From the customer service rep I talked to last night, I got the feeling they lost their backend and have had to re-build it from transaction and rollback logs.

And today, their system is swamped.

Not a good scene.

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Written by Stephen

March 17 2005 at 12:20

Posted in Uncategorized

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