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Evolving the Online Performance Experience

SiteMeter appears to be hosed

with 12 comments

For those of you ourt there that use SiteMeter, I need some verification that the service is unreachable right now. The icon does not load on my Blog page (you may have noticed this if you are reading this is a browser) and when you do get to the site, the stats database is unreachable.

Wouldn’t bother me much, except I am a paying subscriber of this service. And companies who offer for-pay services to this community should read Mary Hodder’s rant on lost data to understand that a lot of people see this information as a NEED to have.


Seems that they have configured their server with a broken set of re-direction rules that sens Firefox into an endless loop of HTTP 302 messages to the same page.

http://www.sitemeter.com/default.asp?action=LOGINFORM

GET /default.asp?action=LOGINFORM HTTP/1.1Host: www.sitemeter.comUser-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0Accept: text/xml,application/xml,application/xhtml+xml,text/html;q=0.9,text/plain;q=0.8,image/png,*/*;q=0.5Accept-Language: en-us,en;q=0.5Accept-Encoding: gzip,deflateAccept-Charset: ISO-8859-1,utf-8;q=0.7,*;q=0.7Keep-Alive: 300Connection: keep-aliveCookie: USERID2=XXXXXXXXXXX; PASSWORD2=XXXXXXX; ASPSESSIONIDSSCDARAD=GLJMJECBGJPGPAFDLLIINGAM

HTTP/1.x 302 Object movedCache-Control: privateConnection: closeDate: Fri, 17 Dec 2004 13:22:04 GMTContent-Length: 149Content-Type: text/htmlLocation: default.asp?action=LOGINFORMServer: Microsoft-IIS/6.0X-Powered-By: ASP.NETSet-Cookie: USERID=; expires=Wednesday, 09-Nov-99 23:12:40 GMT; domain=www.sitemeter.com;Set-Cookie: PASSWORD=; expires=Wednesday, 09-Nov-99 23:12:40 GMT; domain=www.sitemeter.com;Set-Cookie: PASSWORD2=; expires=Mon, 01-Jan-2001 05:00:00 GMT; path=/Set-Cookie: USERID2=; expires=Mon, 01-Jan-2001 05:00:00 GMT; path=/

MSIE Lets you get to the homepage and then announces that the database for my site is unavailable.


ADDENDUM (JAN 8, 2005): Why is this article suddenly getting so many hits? Today, this single article has leapt to the lead of the greatest hits chart. Wonder what’s up….

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Written by Stephen

December 17 2004 at 08:18

Posted in Uncategorized

12 Responses

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  1. You’re getting a lot of hits, probably, because sitemeter is down again today, since at least 9 am (cst). As a paying subscriber this pisses me off too.

    seth anderson

    January 8 2005 at 16:27

  2. Sitemeter downPING http://www.sitemeter.com (66.132.236.189): 56 data bytes— http://www.sitemeter.com ping statistics —10 packets transmitted, 0 packets received, 100% packet lossApparently, not the first time, but first time I’ve noticed. Also, some people seem to think tha…

    B12 Partners Solipsism

    January 8 2005 at 16:35

  3. yes it seems it is down. any idea when it will be back up?

    nancy

    January 8 2005 at 16:44

  4. I don’t think anyone knows. I was logged in earlier today and it died while I was in the middle of loading a page. I guess it was between 8:30-9:00 CST. I haven’t been able to get back in at all, all I get are errors that the connection is timing out or refused. Gotta love it.

    Carrie

    January 8 2005 at 16:56

  5. You’re getting a lot of hits, probably, because sitemeter is down again today, since at least 9 am (cst). As a paying subscriber this pisses me off too.

    seth anderson

    January 8 2005 at 16:27

  6. Sitemeter downPING http://www.sitemeter.com (66.132.236.189): 56 data bytes— http://www.sitemeter.com ping statistics —10 packets transmitted, 0 packets received, 100% packet lossApparently, not the first time, but first time I’ve noticed. Also, some people seem to think tha…

    B12 Partners Solipsism

    January 8 2005 at 16:35

  7. yes it seems it is down. any idea when it will be back up?

    nancy

    January 8 2005 at 16:44

  8. I don’t think anyone knows. I was logged in earlier today and it died while I was in the middle of loading a page. I guess it was between 8:30-9:00 CST. I haven’t been able to get back in at all, all I get are errors that the connection is timing out or refused. Gotta love it.

    Carrie

    January 8 2005 at 16:56

  9. Does anyone know where David Smith of Sitemeter is when he’s needed most? Their site (www.sitemeter.com) is unreachable, as is my stats page for SiteMeter …

    Jim

    January 8 2005 at 23:13

  10. Does anyone know where David Smith of Sitemeter is when he’s needed most? Their site (http://www.sitemeter.com) is unreachable, as is my stats page for SiteMeter …

    Jim

    January 8 2005 at 23:13

  11. Just found your posts by Googling SiteMeter. It’s down again, 1/20/05 and 1/21/05. Thanks for the info. I don’t check my stats daily and didn’t realize they’re having so many problems. Are his servers just overwhelmed?

    Marianne

    January 21 2005 at 11:29

  12. Just found your posts by Googling SiteMeter. It’s down again, 1/20/05 and 1/21/05. Thanks for the info. I don’t check my stats daily and didn’t realize they’re having so many problems. Are his servers just overwhelmed?

    Marianne

    January 21 2005 at 11:29


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